Refund Policy
Refund Policy
Last updated: January 4, 2026
We want you to be completely satisfied with your purchase. If youâre not, hereâs how we handle refunds.
14-Day Money-Back Guarantee
All paid AldeaCode products come with a 14-day, no-questions-asked refund guarantee.
If youâre not satisfied with your purchase for any reason, simply:
- Email us at support@aldeacode.com
- Include your order number or the email used for purchase
- Receive your full refund within 5-7 business days
Thatâs it. No forms to fill out, no hoops to jump through.
Whatâs Covered
â Browser extensions (Email Extractor Pro, etc.) â Any future paid products â Full purchase price refunded
After 14 Days
After the 14-day period, we review refund requests on a case-by-case basis.
Weâll typically approve refunds if:
- The product has a critical bug we canât fix
- The product doesnât work as advertised
- You were charged incorrectly
We may decline refunds if:
- Significant time has passed (several months)
- The product was used extensively
- The refund request appears fraudulent
How Refunds Work
Refunds are processed through Lemon Squeezy (our payment provider):
- Credit/debit card refunds: 5-10 business days
- PayPal refunds: 3-5 business days
- The refund goes back to your original payment method
License After Refund
Once a refund is processed:
- Your license key will be deactivated
- You should uninstall the extension
- Youâre welcome to repurchase anytime
Contact Us
Questions about refunds?
Email: support@aldeacode.com
We respond to all inquiries within 24 hours (usually much faster).
We believe in our products, and we want you to feel confident buying them. If somethingâs not right, weâll make it right.